Privacy Policy
At Thread Concierge, we are committed to protecting your personal data while providing you with an exceptional pre-loved fashion concierge experience.
1. Data We Collect
To deliver our tailored concierge services, we collect essential information including your name, email address, and specific fashion preferences such as style tastes, sizes, and budget requirements. This data is collected directly from you when you engage with our 'Thread Hunt' service.
2. Use of Your Data
Your information is used solely to facilitate our personal shopping services. We analyze your style goals to navigate secondary market platforms like Vinted and find items that match your unique profile. We process this information based on the contract we establish with you upon booking a service.
3. Data Sharing & Security
Thread Concierge does not sell your personal data to third parties. We utilize secure, industry-standard third-party tools for payment processing and client communication. Your data remains protected through administrative and technical safeguards designed for the premium nature of our concierge service.
4. EU/EEA Privacy Rights
In accordance with GDPR and EU/EEA privacy standards, you have the right to access, rectify, or delete your personal information at any time. You may also object to the processing of your data or request data portability. We retain your information only as long as necessary to fulfill the service or as required by legal obligations.
5. Cookies & Tracking
Our website uses essential cookies to ensure smooth navigation and functional performance. Analytical cookies may be used to help us understand how visitors interact with our boutique experience, allowing us to refine our services.
6. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to us on the contact form. We are here to ensure your journey with us is transparent and secure.